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Created by Guest
Created on Apr 9, 2026

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Add MAC adress for each AEPU in "Doors" Tab

Hi,

I ran into some issues with one of our sites, and part of the troubleshooting involves the network team. Since neither the network team nor I are onsite, the MAC address would be useful for troubleshooting. Can we add the MAC address in the "Doors" tab for each AEPU?

Thank you.

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  • Admin
    Jasper Diephuis
    Jul 21, 2026

    The MAC address of the connected controllers can now be found on the devices tab. This tab can be found under "Installation" - "[your company]" - "Devices".

    You may have to enable to MAC Address column.

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